Privacy Policy - AtlasServer

Last updated: May 11, 2025

1. Introduction

This Privacy Policy describes how AtlasServer ("we," "our," or "the Company") collects, uses, processes, and protects your information when you use our local deployment platform AtlasServer-Enterprise and the cloud-based administration dashboard ("Services").

We value and respect your privacy. We have designed our Services following a philosophy of "Fast deploy. No cloud. Just code." where your applications and code remain completely local, while only the information strictly necessary for license and user management is stored on our servers.

2. Information We Collect

2.1 Registration and Account Information

When you register to use our Services, we collect:

• Email address
• Username
• Password (securely stored with hashing)
• Billing information (if you subscribe to a paid plan)

2.2 License and Usage Information

We collect information related to your license and use of our Services, including:

• Subscribed plan
• Subscription start and renewal date
• Number of users associated with your account
• Device identifiers for license verification

2.3 Technical Information

We may collect limited technical information to improve our Services, including:

• IP address
• Browser and device type
• Operating system
• Dashboard activity logs

2.4 Information We DO NOT Collect

It is important to highlight that we DO NOT collect:

• The code of your applications
• The data processed by your applications
• The content of your application databases
• Information about the end users of your applications

All of this remains completely on your local server, aligned with our promise of "No cloud. Just code."

3. How We Use Your Information

We use the collected information to:

3.1 Provide our Services

• Manage your account and license
• Process payments and invoices
• Verify the validity of your license
• Authenticate users and manage permissions

3.2 Improve and Maintain our Services

• Monitor and analyze usage to improve the user experience
• Diagnose technical problems
• Develop new features and services

3.3 Communicate with You

• Send notifications related to your account and license
• Provide technical support
• Communicate service updates and policy changes
• Send promotional information (with your consent)

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract execution: To provide you with our Services according to the Terms of Service.
• Legitimate interests: To improve and maintain our Services.
• Consent: For marketing communications (where applicable).
• Legal obligation: To comply with applicable legal requirements.

5. Data Storage and Security

5.1 Data Storage

Your data is primarily stored on our cloud servers, using Turso DB, a SQLite-compatible service designed for distributed operations.

5.2 Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure password storage with hashing and salting algorithms
• Authentication via JWT tokens
• Regular backup procedures
• Restricted access to personal data

5.3 Retention Period

We will retain your personal information as long as you maintain an active account with us. After termination of your account, we will retain your information for as long as necessary to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

6. Sharing Your Information

6.1 Service Providers

We may share information with third-party service providers that help us provide and improve our Services, such as:

• Payment processing providers (Stripe)
• Hosting and storage service providers
• Analytics and metrics services

These providers are contractually obligated to protect your information and may only use it in accordance with our instructions.

6.2 Legal Requirements

We may disclose your information if we believe in good faith that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our Services
• Protect the personal safety of users of our Services or the public

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Right to request access to your personal information.
• Rectification: Right to request correction of inaccurate information.
• Deletion: Right to request deletion of your personal information.
• Restriction: Right to request restriction of processing of your information.
• Portability: Right to receive your personal information in a structured format.
• Objection: Right to object to the processing of your personal information.
• Withdrawal of consent: Right to withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact" section.

8. Cookies and Similar Technologies

8.1 Cookies

We use cookies and similar technologies to enhance your experience with our Services. A cookie is a small text file that is stored on your device when you visit our website.

8.2 Types of Cookies We Use

• Essential cookies: Necessary for the functioning of our website.
• Analytics cookies: Help us understand how users interact with our website.
• Functionality cookies: Allow us to remember your preferences.
• Session cookies: Maintain your session active while using the Dashboard.

8.3 Cookie Control

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of our websites to set cookies, it may affect your overall user experience.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and, when appropriate, via email notification.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.